A Global Research Trend on Organizational Citizenship Behaviour: A Bibliometric Analysis
Abstract
There are limited literatures that discussed on the trend of OCB. Hence, this bibliometric analysis is aimed to evaluate the global research growth to retrieve and analyse the publication on OCB. The bibliometric analysis is used to search the database of Scopus from the oldest publication in 1988 to the recent publication in 2019. The objectives were to evaluate the output of publications, co-authorship, leading countries and institutions, top authors, and co-occurrences of author keywords. This study used VOS Viewer 1.6.11 to analyse and visualise the global research trend on OCB in analysing the bibliographic data. Bibliometric maps were retrieved from VOS Viewer 1.6.11. This study retrieved 2, 356 journal articles from Scopus database from 1988 to 2019. The publication’s trend revealed that the number of publications has been increasing steadily since 2002. The leading countries in OCB research are the United States and China. Among the fifteen leading universities, five of them were from the world’s top 150 universities. Among the keywords, ‘commitment’ has the most link with OCB, which indicated that OCB is active in the management field compared to other fields such as nursing and psychology. This paper can be beneficial for academicians, organisations, and business policymakers in understanding the global trend of OCB besides discovering the future directions and opportunities for future studies.
Downloads
Metrics
References
Aghaei Chadegani, A., Salehi, H., Yunus, M., Farhadi, H., Fooladi, M., Farhadi, M., & Ale Ebrahim, N. (2013). A comparison between two main academic literature collections: Web of Science and Scopus databases. Asian Social Science, 9(5), 18-26. DOI: https://doi.org/10.5539/ass.v9n5p18
Alfes, K., Shantz, A. D., Truss, C., & Soane, E. C. (2013). The link between perceived human resource management practices, engagement and employee behaviour: a moderated mediation model. The international journal of human resource management, 24(2), 330-351. DOI: https://doi.org/10.1080/09585192.2012.679950
Chin, T. (2015). Harmony and organizational citizenship behavior in Chinese organizations. The International Journal of Human Resource Management, 26(8), 1110-1129. DOI: https://doi.org/10.1080/09585192.2014.934882
Cobo, M. J., López‐Herrera, A. G., Herrera‐Viedma, E., & Herrera, F. (2011). Science mapping software tools: Review, analysis, and cooperative study among tools. Journal of the American Society for Information Science and Technology, 62(7), 1382-1402. DOI: https://doi.org/10.1002/asi.21525
Dalton, D. R., & Cosier, R. A. (1988). Psychometric properties of the organizational citizenship behavior scale. Educational and Psychological Measurement, 48(2), 479-482. DOI: https://doi.org/10.1177/0013164488482023
Deckop, J. R., Cirka, C. C., & Andersson, L. M. (2003). Doing unto others: The reciprocity of helping behavior in organizations. Journal of Business Ethics, 47(2), 101-113. DOI: https://doi.org/10.1023/A:1026060419167
Ilies, R., Peng, A. C., Savani, K., & Dimotakis, N. (2013). Guilty and helpful: An emotion-based reparatory model of voluntary work behavior. Journal of Applied Psychology, 98(6), 1051. DOI: https://doi.org/10.1037/a0034162
Khudzari, J. M., Kurian, J., Tartakovsky, B., & Raghavan, G. V. (2018). Bibliometric analysis of global research trends on microbial fuel cells using Scopus database. Biochemical engineering journal, 136, 51-60. DOI: https://doi.org/10.1016/j.bej.2018.05.002
Kickul, J., & Lester, S. W. (2001). Broken promises: Equity sensitivity as a moderator between psychological contract breach and employee attitudes and behavior. Journal of business and psychology, 16(2), 191-217. DOI: https://doi.org/10.1023/A:1011105132252
Kim, H. L., Rhou, Y., Uysal, M., & Kwon, N. (2017). An examination of the links between corporate social responsibility (CSR) and its internal consequences. International Journal of Hospitality Management, 61, 26-34. DOI: https://doi.org/10.1016/j.ijhm.2016.10.011
Liaquat, M., & Mehmood, K. (2017). Organization Citizenship Behavior: Notion of Social Exchange Theory. Journal of Business and Social Review in Emerging Economies, 3(2), 209-216. DOI: https://doi.org/10.26710/jbsee.v3i2.137
López-Domínguez, M., Enache, M., Sallan, J. M., & Simo, P. (2013). Transformational leadership as an antecedent of change-oriented organizational citizenship behavior. Journal of Business Research, 66(10), 2147-2152. DOI: https://doi.org/10.1016/j.jbusres.2013.02.041
Meyer, J. P., Stanley, D. J., Herscovitch, L., & Topolnytsky, L. (2002). Affective, continuance, and normative commitment to the organization: A meta-analysis of antecedents, correlates, and consequences. Journal of vocational behavior, 61(1), 20-52. DOI: https://doi.org/10.1006/jvbe.2001.1842
Moorman, R. H. (1991). Relationship between organizational justice and organizational citizenship behaviors: Do fairness perceptions influence employee citizenship?. Journal of applied psychology, 76(6), 845.Deckop, Cirka, & Anderson, 2003 DOI: https://doi.org/10.1037/0021-9010.76.6.845
Moorman, R. H., & Blakely, G. L. (1995). Individualism‐collectivism as an individual difference predictor of organizational citizenship behavior. Journal of organizational behavior, 16(2), 127-142. DOI: https://doi.org/10.1002/job.4030160204
Organ, D.W. (1988). Organizational Citizenship Behavior: The Good Soldier Syndrome; Lexington Books: Lexington, USA.
Podsakoff, P. M., MacKenzie, S. B., Moorman, R. H., & Fetter, R. (1990). Transformational leader behaviors and their effects on followers' trust in leader, satisfaction, and organizational citizenship behaviors. The leadership quarterly, 1(2), 107-142. Kickul & Lester, 2001 DOI: https://doi.org/10.1016/1048-9843(90)90009-7
Romeo Delgado, M., Yepes i Baldó, M., Bòria Reverter, S., & Merigó Lindahl, J. M. (2017). Twenty-five years of research on work and organizational psychology: A bibliometric perspective. Anuario de Psicología, 2017, vol. 47, p. 32-44. DOI: https://doi.org/10.1016/j.anpsic.2017.04.002
Saks, A. M. (2006). Antecedents and consequences of employee engagement. Journal of managerial psychology, 21(7), 600-619. DOI: https://doi.org/10.1108/02683940610690169
Van Eck, N. J. & Waltman, L. (2018). Manual for VOSviewer Version 1.6.11.
Wang, T., He, Q., Lu, Y., & Yang, D. (2018). How Does Organizational Citizenship Behavior (OCB) Affect the performance of megaprojects? Insights from a System Dynamic Simulation. Sustainability, 10(6), 1708. DOI: https://doi.org/10.3390/su10061708
Williams, L. J., & Anderson, S. E. (1991). Job satisfaction and organizational commitment as predictors of organizational citizenship and in-role behaviors. Journal of management, 17(3), 601-617. DOI: https://doi.org/10.1177/014920639101700305
Witt, L. A. (1991). Exchange ideology as a moderator of job attitudes‐organizational citizenship behaviors relationships. Journal of Applied Social Psychology, 21(18), 1490-1501. DOI: https://doi.org/10.1111/j.1559-1816.1991.tb00483.x
Yaylaci, A. F. (2016). An Analysis of Studies on Organizational Citizenship Behaviors in Turkey: 2000-2015. Journal of Education and Training Studies, 4(8), 99-115. DOI: https://doi.org/10.11114/jets.v4i8.1560
Zhang, G., Bai, Y. T., & Wang, L. (2014). Leader integrity and organizational citizenship behaviour in China. Management and Organization Review, 10(2), 299-319. DOI: https://doi.org/10.1111/more.12023
Zupic, I., & Čater, T. (2015). Bibliometric methods in management and organization. Organizational Research Methods, 18(3), 429-472. DOI: https://doi.org/10.1177/1094428114562629
Copyright (c) 2020 Jen Ling Gan, Halimah Mohd Yusof
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
CSRC Publishing and SBSEE adhere to Creative Commons Attribution-Non Commercial 4.0 International License. The authors submitting and publishing in SBSEE agree to the copyright policy under creative common license 4.0 (Attribution-Non Commercial 4.0 International). Under this license, the authors published in SBSEE retain the copyright including publishing rights of their scholarly work and agree to let others remix, tweak, and build upon their work non-commercially. All other authors using the content of SBSEE are required to cite author(s) and publisher in their work. CSRC Publishing and JAFEE follow an Open Access Policy for copyright and licensing.
